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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (17 Reviews)
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Mark is the best. I had an unexpected issue on my vehicle during bow hunting camp and he not only was willing to fit me in but also took time to make sure vehicle was safe for me to drive back to Grand Rapids. Very reasonable prices also. Thanks Mark!!!

, 10/28/2025

join our team

We are currently on the lookout for the following:

  • Certified Technician
  • partners

    AutoValue Certified Service Center
    ASE (Automotive Service Excellence)
    ASE Certified Master Auto Technician
    Auto-Wares Group of Companies
    Car Care Aware